At OVID Health, we have years of experience supporting clients to develop and deepen their patient advocacy activity. We believe patient centricity is essential to delivering better healthcare. In fact, we think it should be taken as seriously as ESG. That’s why we have developed the OVID Patient Advocacy and Centricity Tracker (PACT).
– Pharma Leader on PACT
The OVID PACT is a proprietary measurement tool which companies can use to assess, track and demonstrate the quality of their patient centricity & engagement.
It provides companies with a Patient Advocacy and Centricity (PACe) Score, allowing them to anonymously benchmark their performance against industry competitors.
Working in partnership with our team, companies can improve their scores as well as communicate their results and meet future targets.
Embed your patient partnership across the company, from CEO or MD level down, and regularly ask how the needs of your patients are being met.
Show genuine commitment to supporting your patient organisation partners to grow and thrive to serve their community.
Fully co-create collaborations with patient organisations, from concept to delivery.
Be transparent and share knowledge and expertise relevant to the patient organisation you’re working with, internally and externally.
Always be innovating in your partnerships to increase impact. Be ambitious, ensure long term commitment to projects and consider projects that can be built on, rather than delivered in isolation.
Measure the impact of your patient organisation activities regularly and make sure they are evidenced clearly.